HELPFUL ANSWERS
A clearer start to sourcing.
Common questions about identifying parts, preparing an inquiry and working with SHSG.
What products does SHSG supply?
We supply flexible rubber couplings, excavator pump couplings, rubber mounts, engine and cab mounts, industrial rubber hoses, and replacement engine, hydraulic, sealing and filtration parts.
What information should I send for a quotation?
Please share the part number, machine make and model, quantity and destination country. Dimensions and clear photographs are helpful when a part number is unavailable. You can send photographs by email or WhatsApp.
How do you confirm whether a part fits?
We review the part reference and application details with you before confirming a supply option. A machine model alone may not identify every variation, so additional dimensions or serial details may be needed.
Do you serve distributors and repair workshops?
Yes. We welcome inquiries from importers, distributors, repair workshops, equipment owners and industrial parts buyers worldwide.
What are your minimum order quantities and lead times?
Minimum quantities, availability and lead times depend on the item and order requirements. These are confirmed in your quotation rather than assumed from the website.
Can you supply parts internationally?
We welcome global inquiries across Europe, Asia, the Middle East, Oceania, Africa and the Americas. Please include your delivery destination so shipping options and costs can be checked.
Are these original equipment manufacturer parts?
Our focus is replacement parts. Any machine brand or part reference used in a quotation is for identification and compatibility unless the item is expressly described otherwise.
How do I share a mixed parts list?
Email your parts list to sales@shsgparts.com, or send the item references and quantities through our inquiry form. We will review the requirements and clarify any missing information.
A PRACTICAL PARTS PARTNER
Have a part number? Let’s start there.
Send your machine details, parts list and quantities.